At Molly’s View are committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.
For the purpose of the General Data Protection Regulation 2018, the data controller is Ms P Martin.
Information we may collect from you
We may collect and process the following data about you:
Information you give us. You may give us information about you by filling in forms or commenting on social media, posting on review websites, or corresponding with us by phone, e-mail or letter. This includes information you provide when you register an interest in Molly’s View on our website, making or cancelling a booking, subscribing to any podcasts or other publications, entering competitions, taking part in customer satisfaction/experience surveys, and when you report a problem or any issues with our website.
How we use your information
We use information held about you in the following ways:
to satisfy the terms of any contract between us for a holiday booking at Molly’s View.
To notify you of any changes.
to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about provided you have opted in to receive this. If you opt in to receive this information you can opt out at any time, and the option to do so is included on each piece of communication.
To compile statistical and survey responses to help us improve our website and the customer experience.
To help us keep our website safe and secure.
Information we receive from other sources.
We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).
Disclosure of your information
We may share your information with selected third parties including:
The holiday home site where Molly’s View is located for the purposes of health and safety, so you can access the full site facilities and they are aware you are lawfully occupying the holiday home during your stay.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation protect the rights, property, or safety of other customers or others, This includes exchanging information with other companies and organisations for the purposes of fraud and/or child protection.
Where we store your personal data
Via Google Analytics.
In our booking systems and files for legal and accounting purposes
In our communications systems if you have opted in to receive information in the future.
In PayPal bank if you have paid for a holiday at Molly’s View.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.